HIGH PRODUCTION CAPACITY
Our facility was designed and completed to repair collision-damaged vehicles as effectively and efficiently as possible, covering over 31,000 square feet to handle all your customer needs and concerns.
Our facility is equipped with the latest technology available to analyze, repair and refinish today's vehicles. In terms of the facility, the equipment and the people, we believe C & W is one of the most progressive repair facilities in the nation.
To go hand-in-hand with the state-of-the-art facility and equipment, we have an estimating, sales and office staff of six fully trained professionals, dedicated to providing a quality repair experience to our mutual customers.
TRAINED AND SKILLED TECHNICIANS
In today's fast-paced automobile repair world, we believe that training holds the key to success. By having over 15 technicians periodically trained and updated with the latest knowledge available to handle all aspects of the automobile repair industry.
MODERN AUTOMATED OFFICES
We have fully computerized estimating systems with monthly updates to equip our management with the confidence to handle any and all needs that our customers may have. Digital photography, fax machines and electronic file transfer are available to speed up claim procedures. State-of-the-art phone and communications systems are some of the additional efficiencies built into our offices.
We are centrally located in the heart of the city near five major expressways for easy access from all areas of the city and the suburbs.
OFFICE SPACE AVAILABLE
Privacy and an area to work is available for adjusters, appraisers and re-inspectors. A conference room is available for meetings with customers, appraisers and staff. We also have a designated estimating drive-through area that is convenient to our offices when needed.
GUARANTEE ON OUR WORKMANSHIP
We are so confident of the quality of our work that we offer a warranty to all our customers.
SEVERELY DAMAGED VEHICLES
We have built a quality reputation and encourage owners of severely damaged vehicles to visit our facility. By design, through the use of high-tech equipment and training, we have the ability and expertise to repair extensively damaged cars and light trucks.
In an effort to continually provide the best service possible to our mutual customers, we provide rental car service. The ease of dropping off the car and the hassle-free pickup of a rental car does wonders for our customers' repair experience. Quick, easy, competitively priced, and no hassles.
More important to you, as the party paying or referring, the management team at C&W Auto is honest and professional. We believe in this policy very strongly. Our prices are competitive and flexible to suit your needs. Most important of all is our promise to you: we will treat you fairly.
We at C & W take pride in the fact that we have the capacity to handle our customers on a 24-hour basis. After normal working hours, our answering service has a number to contact for emergency towing to help get your vehicle to our facility right away.
C & W takes much pride in knowing that you will be more comfortable with your decision in referring and recommending one of the most efficient and state-of-the-art facilities of the Twenty-First Century. C & W is now recommended by many major dealers and insurance companies along with several different manufacturers, not only for their accommodating and knowledgeable expertise, but above all, our workmanship and the quality of all our repairs.
We will be more than happy to provide you with a list of references upon request.
For any direct repair program to be successful, the shop must attract a majority of its customers with a minimum of objections. At C & W we have simply outdistanced the competition. Every city has one - the best restaurant, the best grocery store, the best place to shop. Very simply put, we are the best place for auto body repairs in the area and as such have marketed ourselves very successfully through newspaper advertising, direct mail, several billboards and several television commercials. We feel that this advertising campaign creates the perfect bridge to overcome the unknown feeling experienced by today's insureds. Advertising and visibility can defuse most any objections that can happen in some referral programs when a less visible repair facility is chosen.
FRAME AND UNIBODY
With productivity as our objective, our Continental four and six tower unibody straightening equipment is ideal for light to extensively damaged vehicles. This allows us to place each and every vehicle back to manufacturer's specifications, using a full complement of measuring devices and manufacturers' manuals.
ABOVE GROUND LIFTS
With two above ground lifts available, a great amount of time can be saved by a thorough initial inspection to view the underside and inspect for damage the first time.
PAINT MIXING AND COLOR MATCHING
For the best possible finish and color match, we have installed two separate and independent mixing systems that, combined, offer the best manufacturing paint products in the world. Our refinishing department takes pride providing quality finishes suitable for any and all makes and models on the road today. This entire facility is enclosed in an explosion-proof, expertly designed area.
We know that the Twenty-First Century will show a paint revolution, and we are ready. Our paint booth, a Garmat Downdraft with baking capacity, was custom designed to manufacturer's specifications.
With four prep station areas, we feel confident we can handle all your painting concerns. Custom built for C & W Auto to ensure safety and comply with state and Federal clean air guidance laws, this provides us a cost-effective paint department by allowing more cars to be prepped and then to be painted every day.
Available are three clean air evacuation and recharging A/C systems; manufactured computerized testing equipment, to meet today's many computerized vehicles; engine and transmission lifts; a fully computerized alignment system; and too many more to mention.
High-tech welding equipment to ensure professional repairs and safety to our technicians.
DETAILING AND WASH AREA
We rinse every vehicle in the damaged areas for the initial inspection to properly estimate the repairs needed. We wash every vehicle thoroughly for delivery to our customers after the repair is complete. We take pride in our detailing. We use the finest materials available to bring your vehicle back to life.